http://01%20SET%20OnTheRoad%20PIttsMedia2024%20147
About Us

About SET Logistics: Your Freight Transportation Team

Our numbers speak for themselves.

SET it & Forget it©

The SET Advantage

The Capacity You Need. The Security and Service You Expect.

Get nationwide capacity backed by strict driver verification, insurance for the full value of your freight, and a client portal that gives you real-time tracking and access to your paperwork around the clock. You get enterprise-level capacity with a single point of contact who communicates proactively from the moment your shipment is booked to the moment it delivers.
Get a Freight Quote

The Four Pillars of Our Advantage

Dedicated Single-Point-of-Contact

Forget being bounced between departments or stuck on hold with a call center. We operate on a "cradle-to-grave" service model. When you partner with us, you get one dedicated logistics expert who manages your freight from the initial quote to the final delivery confirmation.

01
Advanced Fraud Prevention & Carrier Vetting

Freight fraud and double brokering are real threats. We protect your supply chain by utilizing advanced identity verification software to screen every driver before dispatch. Our rigorous approval process ensures only highly rated, compliant, and verified professionals haul your loads.

02
Premium Insurance for Total Peace of Mind

Your cargo is valuable, and standard industry coverage often falls short. We carry insurance policies well above the industry norm. Whether you are moving high-value retail goods or specialized heavy machinery, our elevated coverage limits mean your freight is fully protected from dock to dock.

03
24/7 Customer Portal Access

We believe you should never have to chase down an update. Our custom client portal gives you round-the-clock access to live load tracking, invoices, and essential paperwork. You get the organization and transparency of a modern digital platform, backed by a dedicated account team expert ready to help whenever you need it.

04
The SET Difference

What Makes Us Different?

Feature
The Mega-Brokers
SET Logistics
Account Management
Call centers and multiple departments

One dedicated 'cradle-to-grave' representative

Carrier Vetting
Automated, high-risk volume onboarding

Rigorous software verification and identity checks

Insurance Limits
Standard minimum industry coverage

Premium policies well above the industry norm

Technology Access
Complex portals lacking personal support

24/7 self-service portal backed by direct human support

when you thrive, we thrive

We’re committed to growing a valuable organization that serves you.

Instead of trying to convince our customers we’re the best in the business, we make it our mission to hire the best. SET is an experienced group of industry veterans that do what they love and have a good time doing it.

Explore Services
03 SET OnTheRoad PIttsMedia2024 184

Leveraging our collective experience of over 50 years in the logistics sector, SET offers:

SET OnTheRoad PIttsMedia2024 152

A comprehensive range of transportation solutions, including LTL, Full Truckload, and Intermodal services.

SET Office PIttsMedia2024 009

A dedicated point of contact, which ensures seamless management throughout the entire shipping process.

SET Office PIttsMedia2024 126

Services spanning the US and Canada.

SET Office PittsMedia2024 025

Specialized departments handling diverse shipments, from oversized to refrigerated.

SET Office PIttsMedia2024 081

Exceptional communication, emphasizing transparency and reliability.

FAQ

Frequently Asked Questions

What is SET Logistics?

SET is an Alabama-based third-party logistics company (3PL) founded in 2013, specializing in full truckload, LTL, and specialized open-deck freight across the U.S. and Canada.

Is SET Logistics licensed and bonded?

Yes. SET operates under active FMCSA broker authority with the federally required $75,000 surety bond. Our credentials are verifiable through the FMCSA and available on request.

Where is SET Logistics located?

SET operates from three Alabama offices: Birmingham (1500 Resource Dr.), Mobile (6300 Piccadilly Square Dr., Suite B), and Oneonta (130 1st Ave E).

When was SET Logistics founded?

SET was founded in 2013 by logistics industry veterans with more than 40 years of collective experience.

Is SET an asset-based carrier or a broker?

SET is a non-asset 3PL and is not a motor carrier. SET doesn’t own or operate trucks, or employ drivers. We maintain a vast network of contracted, vetted third-party motor carriers, allowing us the flexibility to match each load to the right equipment instead of forcing freight onto one fleet.

What does "SET it & Forget it" mean?

SET delivers peace of mind. From the moment a customer assigns a load to SET, we handle everything else: carrier sourcing, permit acquisition, tracking, paperwork, and problem resolution, and we keep you informed proactively the whole way.

What is SET Logistics known for?

SET is known for open-deck and specialized freight: flatbed, step-deck, and RGN loads for construction, steel, heavy equipment, energy, and data center projects, backed by 24/7 service and one point of contact.

How big is SET Logistics?

Every month, SET coordinates thousands of freight moves worth billions of dollars, spanning the U.S. and Canada.

How does SET protect freight?

SET maintains cutting-edge carrier and driver screening processes, enforces strict contract compliance, provides real-time location tracking, and maintains industry-leading insurance; all working together to prevent fraud, avoid bad outcomes, and provide quick and positive resolution in the rare circumstance an issue arises.

How are damage claims handled?

SET serves as our customers’ claims advocate, managing any claim through to resolution for an incident occurring while a SET-contracted carrier is in control of the load. SET customers can rest assured that our dedicated claims team will expertly guide the claim process, in full compliance with the U.S. code governing freight claims, and our contract with you. In all cases, prompt, documented notice matters most.

What areas does SET cover?

SET coordinates freight primarily within the continental United States, with cross-border service to/from Canada, and occasional / incidental projects beyond. If you have a special need, please ask.

Is SET hiring?

SET is always looking for people who love this work. See our Join Us page. Strong compensation, room to grow, and a team of industry veterans who enjoy what they do.

How do I contact SET Logistics?

Call (205) 849-6309, email info@setlogistics.net, or use the quote request form on our Shippers page.